Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FashionFitnessNow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got this to add to our home Gym, It really gives you a great ab workout. Love that it is compact and can easily be hung on the wall when not in use. Works your Abs and arms out well. Great if you are looking for a quick ab workout.
Good simple roller. Made soundly, assembled easily, 80 kg holds. Included is a knee mat. I ordered for a general tone while I work on a remote.
Perfect! Fast shipping, good packaging and very protected, product as advertised. I love it! Thank you
I'm very happy with the purcase. They are in good condition, excellent quality. It cames in 12 days to UK. I recommend it
tal cual como la imagen y cumple sus especificaciones, sobre todo es resistente
Absolutely an amazing piece of workout equipment! Definitely gives me that core workout I've been wanting, and out of my own home! Glad I purchased this!!
The product came quickly, the roller just a bomb I recommend!!! Jump rope and mat are also norms! Thank you to the store all packed and quickly delivered I recommend!!!
The parcel came quickly, well packed. The quality is excellent. Recommend!!!
Good quality good delivery and good price with good store.
It has arrived well packed and in perfect condition, very good quality!
Thank you very much. I recommend an equal.
Good product, came with a comfortable knee pad, easy to assemble, recommends.
Everything came was very fast to arrive in Sergipe
Just like the photo, just try it. Arrived very soon and very well packed
Всё было очень хорошо упаковано, товар в целости и сохранности. Получила на почте в огромном пакете. Распаковав его, увидела, что внутри ещё лежат товары от других продавцов - посылки стали объединять в одну. В данном наборе скакалка, коврик под колени и, собственно, само колесо - было в разобранном виде, но собрать его не составило особого труда. Всё качественно сделано, спасибо большое продавцу! Рекомендую!
Ролик представляет собой металлическую трубку, на которую надевается пластмассовое колесо и рукоятки, которые это самое колесо и фиксируют. Несмотря на столь незамысловатую конструкцию, вполне рабочий агрегат, катается хорошо, не люфтит. Коврик тоже удобный, до пола не продавливается, коленям комфортно.
Fast delivery for Portugal, super nice quality, highly recommend.
очень понравилась скакалка, тем что прорезинена и вращательный элемент на подшипниках, так же внутри ручки имеется зажим для резинки, а не как в обычных скакалках приходится резину узлом завязывать
El pedido demoró 3 meses pero es entendíble ya que estamos en cuarentena y tenemos todo este royo del Covid. En general el material se ve muy bien, se ve de buena calidad, es bonito y funcional. Lo recomiendo.