Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FashionFitnessNow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I found this product and decided to take a chance. I didn't have much hope but for the price it was something I was willing to try. I also didn't think it would be easy to put on or adjust. I was wrong on both accounts. It works great. I was surprised how easy it was to put on and to adjust. I do think you need to be careful not to torque it too much at least until you get used to it. You can't fix poor posture in a day so take it easy on yourself. I will also tell you to only wear it for a few minutes a day. I wear it for about 20-30 minutes a day. It may not feel like it's working, but once you remove it you're body will tell you that it's try to get in alignment. I have had it for about 4 days and it works great, I can really tell that it's helping my body to not slouch and my back is happy about that.
I’ve only had this for a few hours, but it’s great. I bought a couple different styles so I could test them out and see which ones I liked best. This one and one other were the winners. It’s easy to put on and adjust and there was a noticeable improvement immediately. The neoprene adds a bit of extra bulk and as the instructions recommend, you’ll need to work up to wearing it for longer periods of time. Would definitely recommend.
I have used this product for only a few days, so I can't speak for is long term just yet. The overall fit seems fine and it does do a good job of holding my shoulders back. It's easy to adjust as well. The only thing I struggle with is that I get hot easily, and the material on this is not as breathable as I'd like. Decent value for the price though.
The product arrived super fast and meets the description. Thank you very much!
This simple yet sturdy design works like a charm. The straps are very easy to use. You can shorten/ tighten the lengths with ease. I am able to wear this for most of the day. It has been helping my posture naturally; I forget I am wearing this brace.
I felt a difference the SECOND I put this thing on. I have a pinched nerve in my neck, causing some shoulder pain, and I'm finally feeling some relief because of this vest! Highly recommend, especially if you sit at a desk all day like I do.
This product has really helped my posture. It’s a little tight fitting but once you get used to it it definitely helps considering I sit in a chair all day and hunching over has always been a huge problem. This product makes it hard to hunch over so it’s much more comfortable if I sit up straight and it’s also helped my neck pain. Use daily and will continue to use for relief of upper back/neck issues.