Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FashionFitnessNow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well made. I like that the handlebar is slightly wider than other models. The grip is comfortable, and the wheels roll well. As for the exercise I advise you to watch some YouTube clips for advice. To avoid injury starts slow and doesn't fully extend as the exercise is much harder and works more muscles in your core than you may realize.
Absolutely brilliant, must have piece of kit for anyone wanting to tone up their abs, and increase their core strength. I have only used this for 2 days and can already feel that my muscles have been tested to the full. Not only my abs but my lower back and arms too. Very simple to put together (only taking 30 seconds) and very robust and well made. Absolute bargain at the price. Very speedy delivery too, would recommend to anyone.
great value for this simple exercise equipment, simple and easy assembly of six parts smooth operation on wood and carpet in both straight and curved directions wheels moved smoothly with no resistance or squeakiness quality looks pretty good foam cushion handles are comfortable
I just received the ab roller yesterday. The materials are of great quality including the plastic wheels. After trying it yesterday. I will confess that this will be a workout for you. I cannot make a long term analysis on its effect on body transformation or quality of construction but you can feel your abs lighten immediately. It’s light enough to pack when you travel and easy to assemble. A must buy for the athletic enthusiast.
I have been active in fitness since 1960. I have had several rollers (I keep loosing them) and this is the nicest. It comes with a spacer so you can separate the two wheels for added stability. Great piece of gear and reasonably priced!
A time tested exercise device at a good price and updated with a cool look. The option to space the two wheels for more stability is great, butI opted not to use it, so I could roll out left and right. I thought I had pretty strong abs, but this thing will humble you. I'm still using it while on my knees and hope to work up to starting from my feet. Certainly a big challenge, but that's why you buy new workout tools!
These are an excellent alternative to a single ab wheel. I have found them to be very comfortable to use and the variations you can think of with these is impression. These definitely do cost quite a bit more than a single ab wheel but I found them to be worth the cost difference.
Just when you think your chest muscles are strong you try to roll these rollers out to your sides - and can't go very far. Better do it from your knees when beginning. I'm trying to strengthen my chest muscles from all angles to improve my shotputting and discus throwing. These rollers showed that I have some weak links in my strength chain.